The illusion of online privacy

Apathy, cost, ignorance or only cleaning house when the regulations are enforced? Various UK government sites make use of intrusive tracking technologies and fail to implement privacy measures required by the law, including that of the UK information commissioner themselves! I have been emailing both the ICO and the UK Government to get them to […]

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Trusted Third Parties and Privacy

Over the last year I have read many privacy policies. We are totally clued up on privacy policies – after all, we run an online service which enables people to send millions of emails, and how we handle that data is critical to our offering, so we want them to know how we operate. Privacy […]

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Conferences a go-go!

Smartmessages’ creator Marcus Bointon is a regular speaker at technical conferences around the world. Here’s a quick run-down from him of what he’s been up to this year…

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Data Controllers and Processors – Which are we?

Data protection laws (including the GDPR and UK Data Protection Acts) define two important roles: Data Controller, and Data Processor. A data controller is an entity (an organisation or person) that has control and ownership of data. A data processor is an entity that accepts data from a controller and performs operations on it on […]

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GDPR System Features

We have added support for Do Not Track, a browser feature that allows users to request that sites do not track them. Smartmessages will honour this setting and anonymise open and click tracking data so that subscribers don’t appear in reports. We still note that subscribers have performed some activity (which is used to prevent […]

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