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Data Controllers and Processors – Which are we?

Data protection laws (including the GDPR and UK Data Protection Acts) define two important roles: Data Controller, and Data Processor. A data controller is an entity (an organisation or person) that has control and ownership of data. A data processor is an entity that accepts data from a controller and performs operations on it on […]

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GDPR System Features

We have added support for Do Not Track, a browser feature that allows users to request that sites do not track them. Smartmessages will honour this setting and anonymise open and click tracking data so that subscribers don’t appear in reports. We still note that subscribers have performed some activity (which is used to prevent […]

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Automatic Emails!

This follows on from the RSS post and the ease of putting together emails without any of the layout issues. Our Auto email service is now looking excellent with support for images, layouts and of course text. So now the method for creating an email is to add posts to the company blog as the […]

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GDPR – View, Edit and delete Personal Data

Under the GDPR, all EU citizens have the right to erasure and the ability to view and edit data which is held on them. We have provided a login so anyone with an email account can login to see all the data we hold on them across all the different organisations we provide our service […]

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More lists in subscriber portal

In the subscriber data access portal, we now show subscriptions to lists that are not marked as visible so that subscribers may choose to unsubscribe from them. We’d like to remind you that mailing list names can be shown to subscribers, so it helps to give lists meaningful names, and also to make use of […]

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